Please provide your order details, and I will inform you of the item price, shipping fee, original packaging charge and total amount. We accept Bank Transfer, Western Union, MoneyGram, PingPong and PayPal.

A 50% deposit is required upfront, and the remaining 50% balance shall be settled before shipment. We will send you photos and videos of the finished products for confirmation prior to dispatch.

Full payment in advance is required for small orders. Payment terms for bulk orders can be negotiated. Once we receive your payment, we will process and ship your order promptly.

We will confirm your order after you pay the 50% deposit. The production lead time is around 7–12 days. Certain styles take longer to manufacture, such as designs set with diamonds, natural gemstones or highly intricate craftsmanship, which may exceed 12 days. We kindly ask for your patience; we will devote all efforts to production to guarantee premium jewelry quality.

Feel free to contact us via WhatsApp, Facebook or Email. You may send product pictures directly, and we will reply to you as soon as possible. Our customer service is available 24/7 online.

Yes, we provide complimentary original packaging and authenticity certificates, but a shipping fee of USD 100 will apply.

We will take photos and record videos of the products for your verification before arranging delivery.

You may reach out to our customer service team, who will send you additional pictures of various styles.

Yes. We calculate the exact shipping cost based on your destination country/region.

All our jewelry and watches come with global tracked delivery free of charge. Our preferred couriers are FedEx and UPS. You will receive your jewelry within 3–5 working days after shipment.

If any quality defects are found within three days upon receipt, please contact our customer service to arrange return and reorder. We will keep communicating with you until you are fully satisfied.

Absolutely. We offer lifetime warranty service for all our products.